Contact information

Contact WARMCO

We’re here to help with any questions about your order, heated garments, sizing, returns, or general support.

Customer Support

For all enquiries, please contact:

Email: hello@warmco.co.nz Hours: Monday–Friday 8:30am - 3:00pm

 Response Time: Within 1–2 business days

Returns & Warranty

To request a return or make a warranty enquiry, please email us with:

• Your order number

• The item you’re contacting us about

• A brief description of the issue

• Photos (if applicable)

Our team will reply with next steps.

Business Location

WARMCO operates from Auckland, New Zealand. We do not publish a physical address for privacy and security reasons. A return address will be provided via email when required.